Talk Through the Damage
Tell us what leaked, when it started and what got wet. We'll explain what it likely means for drywall, flooring, cabinets and ceilings, in plain language.
Water in the ceiling, a burst supply line, a claim you don't know how to start? Come to our office. Sit down with our team, show us your photos and paperwork, and leave with clear answers and a written plan.
Follow these four steps and look for the clear sign with our blue water-drop logo. That's our door.
Put "5355 Town Center Rd, Suite 1291" into your maps app. The building number is the one to watch for as you pull in.
Once you're in the building, follow the suite numbers to 1291. Suite 1291 is our office.
It's a clear acrylic panel held by four metal standoffs. You'll see our blue water-drop logo, our full name and the address printed in bold black letters.
No appointment is needed. Tell the front desk what happened and a team member will sit down with you.
A face-to-face conversation is the fastest way to understand water damage. Bring what you have and we'll go through it with you across the desk.
Tell us what leaked, when it started and what got wet. We'll explain what it likely means for drywall, flooring, cabinets and ceilings, in plain language.
Show us the pictures on your phone. Stains, bubbling paint, warped boards and wet insulation all tell us something, and we'll point out what to watch.
Bring your policy and claim number. We'll help you understand what documentation an adjuster usually asks for on a water damage claim.
Leave with the restoration steps written down: extraction, drying, removal and repair, laid out in order so you know what comes next.
Settle an invoice, pick up receipts or ask about a balance at the front desk. It's quicker in person than going back and forth by phone.
Collect copies of moisture logs, photo sets and completion reports for your own files or for your insurer.
You don't need all of it. Walk in with whatever you have, but the more you bring, the more we can tell you in one sitting.
If something is still actively leaking, shut off the water supply first, then come see us.
Simple, unhurried and face to face.
Come any day between 7 AM and 10 PM. Calling first just lets us have someone ready for you.
Tell us what happened. We listen first, then ask the questions that matter.
We go through your photos, policy and any reports together, line by line.
You walk out knowing the steps, the order they happen in, and what to do next.
No. Walk-ins are welcome every day from 7 AM to 10 PM. If you'd like someone ready the moment you arrive, call (561) 717-2661 before you head over.
5355 Town Center Rd, Suite 1291, Boca Raton, FL 33486. Look for the clear acrylic sign with our blue water-drop logo on the wall. The photo above shows exactly what it looks like.
Yes. Bring your policy details, your claim number if you have one, and your photos. We'll go through the documentation with you in person.
That's fine. Come in with what you have. A few clear pictures and a description of what happened are enough to start the conversation.
Suite 1291 is open every day, 7 AM – 10 PM. Walk in, sit down and get your questions answered face to face.